Returns and Refunds Policy
Thank you for visiting Cotswold Friends.
Please read this policy carefully. This is the Return and Refund Policy of Cotswold Friends.
In compliance with legal and best practice regulations set by the Charity Commission, the Institute of Fundraising and the Fundraising Regulator, all donations we receive are treated as irrevocable gifts and, as such, are non-refundable.
However, if you suspect your credit card has been used incorrectly, or you have any other issue that you would like to discuss, please contact the Charity Administrator as soon as possible using any of the details below.
Please note, donations made by direct debit are covered by the Direct Debit guarantee.
By phone number: 01608 651415 (Monday to Friday, 8am to 3pm)
By email: [email protected]