Training Resources / Courses

At Cotswold Friends, we believe it is important to help our volunteers grow and develop within their volunteering role.

We are committed to providing initial Welcome Training as well as regular training courses throughout the year.

Please click the image below to start your Welcome Training with our Online Volunteer Training Course.

Note: You can pause the training at any time and can use the time bar along the bottom to revisit the training part way through if you prefer to complete the training in more than one session.

Volunteer Training online

To complete the Welcome Training you will need a copy of our Volunteer Policy Booklet, which can be found in the Handbooks and Policies section to the right.

Once you’ve completed your training, please complete your Course Evaluation form.

Additional Training Courses

Our regular training courses cover many different subjects including:

  • First Aid
  • Safe Moving and Handling
  • Dementia Link
  • Cruse Bereavement
  • Slips, Trips and Falls Prevention
  • Safeguarding and more.

We advertise upcoming training courses in our newsletter, on social media and on our website - so please look out for them.

We also e-mail our volunteers directly with training updates and information.

Please let us know if you have feedback with regards to the training we provide, or any ideas for new training courses that would support you in your volunteering role.

Volunteer Training Resources

Connecting Community Digital Inclusion

If you are one of our Digital Volunteers, you will be asked to complete some Mandatory training via Digital Unite. Please follow the link to complete this training:


At Cotswold Friends, we are aware many of our volunteers are supporting clients and their families living with dementia.

Please read our Dementia Newsletter, which includes lots of useful tips and contact information for local services and groups.

The Alzheimers Society website is also a fantastic source of information on this subject. Click here for tips and advice on communicating with a person with Dementia.

The website also has useful information on supporting a person with Dementia, with tips on issues such as respect, memory problems, talking with, and listening to a person with dementia.


Safeguarding is protecting an adult’s right to live in safety, free from abuse and neglect.

It is about people and organisations working together to prevent and stop both the risk and experience of abuse and neglect.

Cotswold Friends is committed to ensuring that adults who use our services are not exploited or abused and that working practices minimise the risk of abuse.

All staff and volunteers at Cotswold Friends have a safeguarding duty to be vigilant to signs that all is not well with an adult and to follow the correct reporting procedures.

Please read our Safeguarding Newsletter which summarises the information you need to know and explains the procedure if you have a concern you would like to report.